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Privacy Policy

Effective Date: 02 February 2025

At PromptFlowAI (“we,” “our,” “us”), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your data when you use our website (promptflowai.app) and the PromptFlowAI platform.

By using our services, you agree to the practices described below.

1. What We Collect

We keep data collection minimal and purpose-driven. Specifically, we collect:

  • Session activity (such as time logs and interaction flow)
  • Responses to AI-driven interview questions

We do not collect personally identifiable information (PII)—such as names, emails, or social media profiles—during standard use of the platform.

2. How We Use Your Data

  • Deliver a personalized and intelligent interview experience
  • Support reporting and insights (when requested by the client)
  • Ensure platform stability, security, and performance

3. Where Your Data Is Stored

By default, all data is securely stored in Google’s data center in Saint-Ghislain, Belgium (region code: europe-west1), a facility compliant with GDPR, ISO/IEC 27001, and SOC 2/3 standards.

We may also use an equivalent data center offering the same level of security and compliance, ensuring flexibility without compromising privacy.

4. AI Interactions

PromptFlowAI uses advanced language models to power its conversational experiences. While we currently work with OpenAI, we may also use other trusted AI providers that meet our standards for privacy, compliance, and performance.

Only anonymized session messages are transmitted to the AI. We do not send any personal identifiers.

5. Cookies & Session Storage

We do not use cookies for tracking, analytics, or marketing.

Instead, we use local storage in your browser to:

  • Maintain session state
  • Store temporary access tokens and user preferences

6. Your Rights

You have the right to:

  • Access your session data
  • Request deletion
  • Correct stored session content

If you use PromptFlowAI via an organization, you may also reach out to your manager or internal contact for support.

7. Compliance

PromptFlowAI complies with:

  • GDPR (European Economic Area)
  • CalOPPA (California Online Privacy Protection Act)

We do not collect or sell personal data, so CCPA and CPRA opt-outs are not applicable.

8. Communications

We may send you occasional service-related messages or platform updates. No marketing emails will be sent unless you explicitly subscribe.

9. Policy Updates

This policy may be updated periodically. Any revisions will be posted on our website with a new effective date.

10. Contact Us

By using PromptFlowAI, you agree to this Privacy Policy.